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Digital Health and Care Directorate, Scottish Government
The objective of this session is to provide an overview of the journey from the B3 Maturity Model to a validated tool and Knowledge Management Hub. The main functionalities and use of the capacity-building support will be outlined in order to set the scene for all the presentations that follow.
I am responsible for the international engagement and management of EU funded projects focusing on the deployment and scaling-up of integrated care solutions in Europe. I am also actively engaged in a number of European and international networks to promote and enhance Scotland’s reputation in digital healthcare. My work also focuses on knowledge transfer, implementation of Memoranda of Understandings and exchange of good practices at national, European and international level to stimulate scaling-up of innovative solutions in health and care delivery.
Previously, I worked at NHS 24 in the Scottish Centre for Telehealth and Telecare (SCTT) as European Service Development Manager and European Platform for Patient Organisations, Science and Industry (EPPOSI) as a Programme Manager.
The objective of this session is to introduce the maturity assessment process for integrated care as a first functionality of the SCIROCCO Exchange Knowledge Management Hub. This session will also outline a number of practical applications of the Hub in the real-life settings of 3 SCIROCCO Exchange regions and countries, thus demonstrating its flexible use at national, regional and local levels. The session will conclude with highlights of the lessons learned, followed by a facilitated discussion.
Serena Mingolla, science journalist, project and communication manager at AReSS Puglia – Regional Healthcare and Social Affairs Agency of Puglia, Italy
Cristina Adriana Alexandru is a Lecturer and Research Associate in the University of Edinburgh School of Informatics, United Kingdom.
She is specialised in Software Engineering and Human Computer Interaction, with application especially in the area of Healthcare IT and an interest in the design and usability evaluation of healthcare systems.
She has been involved in projects focused on the modelling of clinician workflows and integrated care. With regards to the latter, she was a partner in both the Scirocco and Scirocco Exchange European projects, as part of the team responsible for developing and evaluating the Scirocco Tool and Scirocco Exchange Knowledge Management Hub.
A long-time employee of the National Health Fund, where she gained experience in financing and organizing healthcare services, database analysis and management of innovative health-related projects.
Since 2005, she has been coordinating numerous projects co-financed by the EU, including: VITAPOL, EuroDRG, OOK POZ PLUS, SCIROCCO Exchange.
Initiator of the use of the Fund’s potential in promoting pro-health attitudes (applications: Sweet Pregna, CanCell Cancer and NFZ diet portal), optimization of the organization of healthcare services (OOK- organization of integrated care), knowledge sharing (NHF Academy) and reduction of social inequalities in health.
PhD student at the Medical University in Wrocław, author of presentations and publications in the field of coordinated care.
Member of the Board of IFIC Polska (Association promoting Integrated Care in Poland).
Sjoert Holtackers is a clinical psychologist with a love for plans and change processes. He works for VIVEL (the Flemish Institute For Primary Care) where he coaches and supports the primary care regions of Flanders in their strategic planning processes and data driven decision making.
He is also adept in quantitative and qualitative research, a skillset he employed to substantiate the needs and wants for people with vulnerabilities and disabilities in the Brussels Capital Region.
He’s also passionate about suicide prevention and is a board member of the suicide prevention center in Flanders.
Mateja Nagode, a sociologist, is a researcher at the Social Protection Institute of the Republic of Slovenia. Her research focuses on the broader area of social welfare, disability care, and family policy. However, over the past decade, she has focused primarily on the area of long-term care and integrated care, with an emphasis on research and assessment of long-term care needs, community care, deinstitutionalization and evaluations from this area. She is involved in several national and international projects in these areas and is a PhD candidate at the University of Ljubljana, Faculty of Social Sciences, where she is studying the economic value of informal long-term care.
SSF initially trained as a nurse in Switzerland and worked in several hospitals before graduating in public health in Canada. Over the last ten years, she has been actively implementing and researching integrated care in Switzerland, with a focus on interprofessional and interinstitutional practices. She completed her PhD thesis on this topic. She is now a teacher and researcher in a school of nursing in Switzerland.
Séverine Schusselé Filliettaz
Ms. Tamara Alhambra-Borrás has a PhD in Research in Psychology. She is a researcher and project manager at Polibienestar Research Institute – University of Valencia (Spain) and a lecturer at VIU – Valencia International University. Her research focuses on health and wellbeing of vulnerable populations, such as older adults or chronic patients. In the last 8 years, she has participated in more than 15 research projects funded by the European Commission through different funding programmes. Apart from her experience in the preparation of research proposals, she has taken on responsibilities in all the stages of a research project, such as performing research methodologies; designing, implementing and evaluating pilot initiatives; and organising the transferring of results from research to innovation and implementing dissemination strategies. Moreover, Ms. Alhambra-Borrás has also worked as consultant fostering social innovation and healthcare services for older adults, and she has experience working abroad in health-related projects, concretely in India and South Africa.
Tamara Alhambra-Borrás
Serena Mingolla, science journalist, project and communication manager at AReSS Puglia – Regional Healthcare and Social Affairs Agency of Puglia, Italy
The objective of this session is to present the SCIROCCO Exchange approach to mapping of capacity-building assets for integrated care. The “search” functionality of the Hub will be presented, followed by the introduction to knowledge transfer process. This will illustrate the journey from the maturity assessment process to search for assets in order to design personalised and tailored capacity-building support to set the scene for the presentation from regions after lunch.
Jon Txarramendieta holds an Engineering in Industrial Organization at the University of Deusto, a Master degree in Health Management at Deusto Business School and an Expert Course in Health Services and Chronic Diseases Research at the University of Alcalá.
He has experience in the implementation of health services in national and European project context. He works as Project Manager at Kronikgune, where he has been involved in several EU funded projects, including MASTERMIND, ACT@Scale, SCIROCCO, SCIROCCO Exchange and the JAs CHRODIS Plus and JADECARE.
Cristina Adriana Alexandru is a Lecturer and Research Associate in the University of Edinburgh School of Informatics, United Kingdom.
She is specialised in Software Engineering and Human Computer Interaction, with application especially in the area of Healthcare IT and an interest in the design and usability evaluation of healthcare systems.
She has been involved in projects focused on the modelling of clinician workflows and integrated care. With regards to the latter, she was a partner in both the Scirocco and Scirocco Exchange European projects, as part of the team responsible for developing and evaluating the Scirocco Tool and Scirocco Exchange Knowledge Management Hub.
Birgit Sandu is the European Projects Manager at the Assembly of European Regions, and holds a MSc in European Public Policy from UCL.
She works with regional authorities across Europe to improve and innovative the design and implementation of policies through strategic planning of EU funds and programmes, capacity-building actions and transfer of knowledge.
She has been working with healthcare authorities from 9 European Regions in the context of the SCIROCCO Exchange project supporting them in the adoption and scaling-up of integrated care through the development and implementation of personalised knowledge transfer programmes
The objective of this session is to highlight practical examples of tailored knowledge transfer support in 3 SCIROCCO Exchange regions, including the lessons learned.
Johanna Pacevicius is the AER Coordinator for Policy and Knowledge transfer, with 10 years experience in facilitating mutual learning between regions across wider Europe.
She develops spaces and processes to generate trust, for learning to happen between regional policymakers. Direct collaboration with politicians and civil servants to understand their needs and help them boost regional development. A coach with expertise in the transformation of public services and societal challenges.
Good understanding of stakes and trends at regional, European and global level in the field of demographic changes, low carbon economy, innovation ecosystems, digital health, inclusion, skills, civic participation, multilevel governance. Managed several EU projects.
Dr. Iveta Nagyova is the Head of the Department of Social and Behavioural Medicine and a Senior Research Leader at Pavol Jozef Safarik University in Kosice, Slovakia (UPJS; sbm.upjs.sk).
She is also the President of the European Public Health Association (EUPHA), the largest network of public health professionals in Europe (eupha.org); and a member of several advisory groups at WHO and WHO/Europe, including the WHO Technical Advisory Group on Behavioural Insights and Sciences for Health, the WHO/Europe’s Regional Director’s Advisory Council on Innovation for Noncommunicable Diseases, and the European Advisory Committee on Health Research (EACHR).
She graduated in Clinical Psychology at UPJS, obtained her PhD in Medical Sciences from the University of Groningen, the Netherlands, and received a postgraduate training at the University of Oxford within the Oxford International Primary Care Research Leadership Programme. Her research interests are in biobehavioural and psychosocial innovations in chronic condition prevention and management, non-pharmacological interventions, behaviour change, improvements in functional status and quality of life in persons with a chronic disease and their implications for integrated care. She is involved in academic publishing, supervision of PhD students, and knowledge translation. At the national level, she serves as an advisor to the WHO Country Office and the Slovak Ministry of Health.
Serena Mingolla, science journalist, project and communication manager at AReSS Puglia – Regional Healthcare and Social Affairs Agency of Puglia, Italy
B.Sc. Industrial Engineering (Focus: Continuous Lean Improvement)
M.Sc. Health Economics & Health Care Management (Focus: Value based health-care and prevention of ambulatory care sensitive conditions)
Worked for PHILIPS and OLYMPUS in internal Lean improvement teams.
For 3,5 years working for OptiMedis as Integrated Care Manager to develop the new population health region “Gesunder Werra-Meißner-Kreis” (“Healthy Werra-Meißner-County”)
Ms. Tamara Alhambra-Borrás has a PhD in Research in Psychology. She is a researcher and project manager at Polibienestar Research Institute – University of Valencia (Spain) and a lecturer at VIU – Valencia International University. Her research focuses on health and wellbeing of vulnerable populations, such as older adults or chronic patients. In the last 8 years, she has participated in more than 15 research projects funded by the European Commission through different funding programmes. Apart from her experience in the preparation of research proposals, she has taken on responsibilities in all the stages of a research project, such as performing research methodologies; designing, implementing and evaluating pilot initiatives; and organising the transferring of results from research to innovation and implementing dissemination strategies. Moreover, Ms. Alhambra-Borrás has also worked as consultant fostering social innovation and healthcare services for older adults, and she has experience working abroad in health-related projects, concretely in India and South Africa.
Tamara Alhambra-Borrás
Johanna Pacevicius is the AER Coordinator for Policy and Knowledge transfer, with 10 years experience in facilitating mutual learning between regions across wider Europe.
She develops spaces and processes to generate trust, for learning to happen between regional policymakers. Direct collaboration with politicians and civil servants to understand their needs and help them boost regional development. A coach with expertise in the transformation of public services and societal challenges.
Good understanding of stakes and trends at regional, European and global level in the field of demographic changes, low carbon economy, innovation ecosystems, digital health, inclusion, skills, civic participation, multilevel governance. Managed several EU projects.
The objective of this session is to highlight practical examples of improvement planning support in 3 SCIROCCO Exchange regions, including the lessons learned.
Sophie’s research and project portfolio includes social network analysis, clinical decision-making, and integrated care systems improvement. She is currently finishing her PhD in healthcare management as part of the Marie Sklodowka-Curie Actions fellowship program that trains healthcare professionals in translating data analytics into actional insights for health system planning. Prior to her PhD training, she worked extensively at the nexus of healthcare transformation in British Columbia leading physician quality improvement initiatives and evaluating the provincial patient engagement scheme.
Sophie’s research and project portfolio includes social network analysis, clinical decision-making, and integrated care systems improvement. She is currently finishing her PhD in healthcare management as part of the Marie Sklodowka-Curie Actions fellowship program that trains healthcare professionals in translating data analytics into actional insights for health system planning. Prior to her PhD training, she worked extensively at the nexus of healthcare transformation in British Columbia leading physician quality improvement initiatives and evaluating the provincial patient engagement scheme.
Dr Oliver Gröne, PhD MSc, is Vice Chairman of the Board at OptiMedis AG, responsible for the areas Analytics, Research & Innovation and Organization. He is also Co-Founder and Director Population Health of OptiMedis-COBIC UK.
From 2011 to 2015 he was Senior Lecturer in Health Services Research at the London School of Hygiene and Tropical Medicine, where he developed new methods for assessing and improving the quality of care. In addition, he worked for many years for the World Health Organization Regional Office for Europe where he led the “Quality of Health Systems” Programme. He publishes regularly in high-ranking journals and was Deputy Editor of the International Journal for Quality in Health Care from 2015 to 2020.
Oliver Gröne obtained a first degree in medical sociology at the University of Bielefeld, followed by a Master of Science Degree in Public Health at the London School of Hygiene and Tropical Medicine (supported by a full scholarship of the German Academic Exchange Services) and a PhD in Public Health at the University of Pompeu Fabra, Barcelona.
Dr. Rokas Navickas is a highly accomplished Physician and Organisation Leader with international training and global experience that reflects achievements across healthcare, wellness sector, research and education of Cardiology initiatives and integrated care.
Lois Marshall worked in charitable organisations across Scotland for 12 years with a focus on youth work and youth engagement.
Her work as Type 1 Engagement Lead supporting young people with type 1 diabetes to co-design and co-deliver training to their diabetes teams across Scotland gave her an insight into the healthcare system.
She has been working in Midlothian Health and Social Care Partnership for the last year and a half with a focus on public engagement, equalities, neurological conditions and strategic planning.
From 2015 to now, he is the Head of Integrated Care and Chronicity Service in the Basque Health Service Osakidetza, which is the public health provider in the Basque Country.
From 2010 to 2015, he is a member of the Office for the Strategy of Chronicity in Basque Health Service.
Since 1993 to 2010 he worked as the head of training programs in the Basque Health Service. He has a Psychology degree, master in Human Resources and postgraduate in training Programs from the Basque University. Postgraduate course in Neuropsichology from the University of London (UK).
Expertise in human resources development and knowledge management in health Services, as well as in designing training programs, especially for clinicians.
Member of the Integrated Care Assessment Commission in the Basque Health Department since 2014 to now.
Ms. Tamara Alhambra-Borrás has a PhD in Research in Psychology.
She is a researcher and project manager at Polibienestar Research Institute – University of Valencia (Spain) and a lecturer at VIU – Valencia International University.
Her research focuses on health and wellbeing of vulnerable populations, such as older adults or chronic patients.
In the last 8 years, she has participated in more than 15 research projects funded by the European Commission through different funding programmes. Apart from her experience in the preparation of research proposals, she has taken on responsibilities in all the stages of a research project, such as performing research methodologies; designing, implementing and evaluating pilot initiatives; and organising the transferring of results from research to innovation and implementing dissemination strategies.
Moreover, Ms. Alhambra-Borrás has also worked as consultant fostering social innovation and healthcare services for older adults, and she has experience working abroad in health-related projects, concretely in India and South Africa.
Sophie’s research and project portfolio includes social network analysis, clinical decision-making, and integrated care systems improvement. She is currently finishing her PhD in healthcare management as part of the Marie Sklodowka-Curie Actions fellowship program that trains healthcare professionals in translating data analytics into actional insights for health system planning. Prior to her PhD training, she worked extensively at the nexus of healthcare transformation in British Columbia leading physician quality improvement initiatives and evaluating the provincial patient engagement scheme.
The objective of this session is to present SCIROCCO Exchange’s approach to adaptation and expansion of the SCIROCCO Exchange Tool for Integrated Care, highlighting two practical examples.
Areas of expertise: health policy and management in health services delivery, health financing and digital health.
At present, Tino is eHealth Project Officer at the European Health Telematics Association (EHTEL) and participates in different digital health and integrated care European projects: InteropEHRate, DigitalHealthEurope, European mHealth Hub, Scirocco Exchange and Open DEI.
Between 2016 and 2019, he was Technical Officer in the WHO European Region at the WHO Centre for Primary Health Care in Almaty, Kazakhstan. In the past, he held different technical and managerial responsibilities in the National Health System in Catalonia, Spain, including the Department of Health, the Catalan Health Institute (ICS), the eHealth competence centre (TicSalut) and the Primary Care Consortium CASAP.
Sandra Evans is part of the LebensPhasenHaus team at the University of Tübingen. She has extensive international, professional and academic experience primarily in and with the USA, Germany and Russia.
Thisincludes managing exchange programs and business internships for NGOs, conducting research on Soviet housing and developing and coordinating research and collaboration projects at the international, transregional,
national, and regional levels. The focus is on cross-border cooperation, exchange of experience and mutual learning, development of collaborative and trans-sectoral value networks as well as user-centered and impact-oriented management of innovation processes.
Sandra Evans is currently involved in the Interreg projects ITHACA and TAAFE and coordinates the Interreg Europe project ACSELL (ACcelerating SmE innovative capacities with the Living Lab approach), which identifies optimal framework conditions for SMEs to increase the overall innovation dynamics using the so-called Living Lab approach.
Felix Martinez, Department of Social Rights
Technical officer at the Department of Health, Government of Catalonia, leading the Chronic Care Programme and Integrated Health and Social Care Plan.
Juan Carlos is graduated in nursing by the University of Barcelona and holds a Master in Public Management and a postgraduate diploma in Health Management by ESADE Business School.
He is associate teacher at the Nursing School of the University of Barcelona and editor of two books, “Homecare organization and practice” and “Management in primary care” as well as author of several articles related to home care, chronic care management and integrated care.
Areas of expertise: health policy and management in health services delivery, health financing and digital health.
At present, Tino is eHealth Project Officer at the European Health Telematics Association (EHTEL) and participates in different digital health and integrated care European projects: InteropEHRate, DigitalHealthEurope, European mHealth Hub, Scirocco Exchange and Open DEI.
Between 2016 and 2019, he was Technical Officer in the WHO European Region at the WHO Centre for Primary Health Care in Almaty, Kazakhstan. In the past, he held different technical and managerial responsibilities in the National Health System in Catalonia, Spain, including the Department of Health, the Catalan Health Institute (ICS), the eHealth competence centre (TicSalut) and the Primary Care Consortium CASAP.
The objective of this session is to present SCIROCCO Exchange’s approach to exploitation of SCIROCCO Exchange Knowledge Management Hub, highlighting two practical examples.
Marc Lange
Secretary General of EHTEL Brussels, Belgium
Marc has 30 experience in Project/Programme Management of international/European projects and close to 20 years in the digital health field. His experience covers domains such as (1) facilitating sharing good practices in a multi-disciplinary environment, (2) advising implementers and policy makers on the digital transformation of health and care systems and (3) supporting international/European projects in reaching out a large and multi-stakeholder audience.
Management of international/European projects in social security, eID and eHealth. His experience covers domains such as (1) facilitating sharing good practices in a multi-disciplinary environment, (2) observing, analysing and synthesizing the progresses of this knowledge sharing process (3) contributing to policy definition for deploying innovative ICT services for the health care sector in particular and (4) supporting EU Member States and the European Commission in coordinating the deployment of their national projects.
EHTEL
EHTEL is the leading collaboration platform for decision makers and implementers in Europe, engaged in supporting the transformation of the health and care practice in Europe through digital health. The association brings together under one roof a wide range of constituencies crucial for the betterment of health and social care with digital health.
Marc Lange
Secretary General of EHTEL Brussels, Belgium
Marc has 30 experience in Project/Programme Management of international/European projects and close to 20 years in the digital health field. His experience covers domains such as (1) facilitating sharing good practices in a multi-disciplinary environment, (2) advising implementers and policy makers on the digital transformation of health and care systems and (3) supporting international/European projects in reaching out a large and multi-stakeholder audience.
Management of international/European projects in social security, eID and eHealth. His experience covers domains such as (1) facilitating sharing good practices in a multi-disciplinary environment, (2) observing, analysing and synthesizing the progresses of this knowledge sharing process (3) contributing to policy definition for deploying innovative ICT services for the health care sector in particular and (4) supporting EU Member States and the European Commission in coordinating the deployment of their national projects.
EHTEL
EHTEL is the leading collaboration platform for decision makers and implementers in Europe, engaged in supporting the transformation of the health and care practice in Europe through digital health. The association brings together under one roof a wide range of constituencies crucial for the betterment of health and social care with digital health.
Sjoert Holtackers is a clinical psychologist with a love for plans and change processes. He works for VIVEL (the Flemish Institute For Primary Care) where he coaches and supports the primary care regions of Flanders in their strategic planning processes and data driven decision making.
He is also adept in quantitative and qualitative research, a skillset he employed to substantiate the needs and wants for people with vulnerabilities and disabilities in the Brussels Capital Region.
He’s also passionate about suicide prevention and is a board member of the suicide prevention center in Flanders.
Alain Thielemans is advisor at Flanders Innovation & Entrepreneurship (VLAIO) where he is account manager for the spearhead cluster flanders.healthTech and for the Flemish impulse programme for innovation in Health and Care. He is coordinator for the AAL Programme at VLAIO, lead delegate for Belgium in the AAL general assembly and vice president of the AAL Association.
Before joining VLAIO (previously IWT) in 2008 he held various positions in R&D and operations management in the electronics and chemical industry.
Marc Lange
Secretary General of EHTEL Brussels, Belgium
Marc has 30 experience in Project/Programme Management of international/European projects and close to 20 years in the digital health field. His experience covers domains such as (1) facilitating sharing good practices in a multi-disciplinary environment, (2) advising implementers and policy makers on the digital transformation of health and care systems and (3) supporting international/European projects in reaching out a large and multi-stakeholder audience.
Management of international/European projects in social security, eID and eHealth. His experience covers domains such as (1) facilitating sharing good practices in a multi-disciplinary environment, (2) observing, analysing and synthesizing the progresses of this knowledge sharing process (3) contributing to policy definition for deploying innovative ICT services for the health care sector in particular and (4) supporting EU Member States and the European Commission in coordinating the deployment of their national projects.
EHTEL
EHTEL is the leading collaboration platform for decision makers and implementers in Europe, engaged in supporting the transformation of the health and care practice in Europe through digital health. The association brings together under one roof a wide range of constituencies crucial for the betterment of health and social care with digital health.
Donna Henderson, TEC and Digital Healthcare Innovation Division, Scottish Government
